CANCELLATION & REFUND POLICY
CANCELLATION & REFUND POLICY
The client understands that upon entering this service contract, Caterer and/or Event Planner is committing time and resources to this event and thus cancellation would result in lost income and lost business opportunities in an amount difficult to precisely calculate. Therefore, the following cancellation limitations will apply.
Third-party referral partners are subject to Third-party referral partner contract agreements and are not subject to the following policies.
Event Cancellation Policy
If the Client requests cancellation of the contract 90 days or more before the event, the Client shall receive a full refund. If the client requests cancellation 45-89 days before the event, (25%) of the contract total will be owed to Company. If the client requests cancellation 31-44 days before the event, (50%) of the contract total will be owed to Company. After 30 days in advance of the event, Company shall be entitled to (100%) of the contract total.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +91-9711355096, or via email.
Cancellation Policy Exemptions
When approved by both parties in the booking agreement and seventh root, the cancellation policy fees may be waived. We encourage both parties in booking agreements to communicate and work through any potential scheduling issues or cancellations directly and immediately. This ensures the a mutually beneficial outcome in a timely manner. In the event that a cancellation needs to be made, please also immediately notify info@seventhroot.in
Contact details
141-D, Pocket-B, Mayur Vihar Phase-2,
Delhi-110091
+91-9711355096, info@seventhroot.in